Privacy Policy
Your privacy is fundamental to our business. This policy explains how we collect, use, and protect your personal information when you use Rylmart's WhatsApp-first ecommerce platform.
Table of Contents
Information We Collect
Personal Information
- • Name, email address, phone number (WhatsApp)
- • Shipping and billing addresses
- • Payment information (processed securely by third parties)
- • Government-issued identification for verification
- • Business information (for merchants and affiliates)
Transaction Information
- • Order history and purchase details
- • Payment and escrow transaction records
- • Shipping and delivery information
- • Customer service interactions
- • Reviews and ratings
Technical Information
- • IP address and device information
- • Browser type and version
- • WhatsApp usage patterns and metadata
- • Cookies and tracking data
- • Usage analytics and performance data
How We Use Your Information
We use your information for the following purposes:
Service Provision
Process orders, manage escrow, facilitate transactions
Communication
WhatsApp notifications, order updates, customer support
Security & Fraud Prevention
Identity verification, transaction monitoring, risk assessment
Platform Improvement
Analytics, user experience optimization, feature development
Legal Compliance
Regulatory requirements, dispute resolution, legal proceedings
Marketing
Promotional communications (with consent), affiliate program management
Data Security and Protection
We implement industry-standard security measures to protect your information:
Encryption
End-to-end encryption for WhatsApp communications, SSL/TLS for web traffic
Access Controls
Role-based access, multi-factor authentication, regular security audits
Data Minimization
Collect only necessary information, automatic data deletion policies
Compliance
GDPR, CCPA, and data protection regulation compliance
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
View, update, or correct your personal information
Data Portability
Request a copy of your data in a machine-readable format
Deletion
Request deletion of your personal information (where legally permitted)
Opt-out
Unsubscribe from marketing communications
Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Data Protection Officer:
For GDPR-related inquiries:
dpo@rylmart.com
This Privacy Policy is effective as of 3/24/2026 and was last updated on this date.
By using Rylmart, you acknowledge that you have read and understood this Privacy Policy.